A non-refundable retainer is required to reserve your appointment. The amount varies depending on the service booked and will be applied toward your total balance on the day of your appointment.
Detailed pre-care and aftercare instructions will be sent to you after booking. Please read them carefully, as they contain everything you need to prepare for your appointment and achieve the best possible results.
All required consent forms must be completed and submitted as soon as possible after booking. We reserve the right to cancel or reschedule appointments if forms and waivers are not signed or pre-care instructions are not followed.
Please arrive on time for your appointment. Clients arriving more than 15 minutes late without prior approval may need to be rescheduled to avoid impacting other scheduled appointments. If rescheduled, the same policy as a last-minute cancellation will apply.
We kindly require at least 48 hours' notice to reschedule your appointment.
- Booking fees are transferable to a new appointment when at least 48 hours’ notice is provided.
- Cancellations made with less than 48 hours’ notice will be charged 50% of the scheduled service(s).
- No-shows will be charged 100% of the scheduled service(s).
- CryoSkin Intro Special appointments will be charged the full $99 for cancellations made with less than 48 hours’ notice or for no-shows.
All payments, booking fees, and services are non-refundable. Please review your availability, service selection, and client forms carefully before booking.
Thank you for choosing Brow Elegance. We appreciate your trust and look forward to providing you with an exceptional experience.
Back to Confirmation Page