Who we are

This policy explains how Brow Elegance NY ("we", "us") collects and uses information when you visit our pages, fill out a form, book an appointment or communicate with us.

Information we collect

Information you give us, such as your name, phone number, email address, the treatment areas and goals you share, and appointment details. We also collect basic technical data such as pages visited, device and browser type, and referring ads, using cookies and similar tools.

How we use it

To respond to your request, schedule and confirm appointments, process deposits, send reminders and related messages, improve our services and measure our advertising.

Text messages, calls and email

If you give consent, we may contact you by text message, phone call (which may include an AI assistant or automated technology) and email about your request, appointments and offers. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts or HELP for help. You can unsubscribe from emails at any time using the link in the email.

Mobile information is not shared

We do not sell, rent or share mobile phone numbers or text messaging opt-in data with third parties or affiliates for their own marketing purposes. Information may be shared only with service providers that help us operate (for example, scheduling, payment and messaging platforms) and only to provide those services.

Advertising and analytics

We use tools such as the Meta Pixel and Google services to understand how our pages perform and to show relevant ads. You can adjust ad preferences in your Meta and Google account settings and through your browser.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your choices

You may ask us to access, correct or delete your information, or stop contacting you, by contacting us: Brow Elegance NY, 1004 Main St, Fishkill, NY 12524. Phone (845) 842-1742.

Changes

We may update this policy from time to time. The latest version is always posted on this page.

Last updated October 31, 2026.